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Professional+services Jobs in Mastic, NY within the last 30 days

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White Plains

Account Service Representative

  7/30
Details: The Account  Service Representative is responsible for responding to inquiries, solving problems, and ensuring client satisfaction with products and service. Coordinates with the Supervisor, Alicare to ensure needs are met and potential problems are averted. Keeps Supervisor, Alicare informed of account status and opportunities for expanded business. Responsible for responding to simple and complex inquiries, solving non-routine problems using independent judgment and discretion, and ensuring client satisfaction with products and services. Coordinate with the Supervisor to ensure client needs are met and potential problems are averted. May be involved in new account installations to introduce the concept of the Account Team and familiarize themselves with the account. Support incoming 1-800 calls from clients, brokers, Fund Trustees and Fund Administrators. Input and maintain all appropriate contact data and service requests. Assist the Supervisor in preparing and scheduling client and Fund Trustee presentations to educate and inform; specifically Customer Commitment Activities. Develop and maintain effective business partnerships to ensure service issues are managed proactively; communicate clearly, accurately and effectively with all business partners including Billing, Eligibility, Claims and Customer Service. Participate in regularly scheduled feedback and information exchange sessions with key business partners. Fully support the Supervisor in achieving their business goals and objectives.

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Melville

Business Analyst - Salesforce.com

Adecco Technical   7/30
Details: Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for a SalesForce.com BA for a full time permanent opportunity with a Global Fortune 500 company in Long Island, NY. RESPONISBILITIES:Provide BA support small to mid-sized SalesForce.com projects Production - responding to escalated tickets and project environment Prepare system flow charts, decision tables, record layouts, screen displays and formats for reports.Attend meetings with user departments to obtain information on their needs, current operational procedures, data input and reporting requirements.Design test programs to ensure that systems operate according to specifications. Prepare updates and maintain system documentation.Develop project plans which outline tasks to be completed, time frames and dedicated resources needed to build new systems.Evaluate hardware and software requirement, prepare project time and cost estimates, and analyze the feasibility of proposed new applications.Participate in the selection of hardware and software, determine the feasibility of their use by the Company, and recommend their purchase and use as appropriate. This role will also learn to support other internal system applicationsMINIMUM QUALIFICATIONS:Bachelor�s Degree in Computer Science or Industrial Engineering 2 years BA experience including analyzing process flows and supporting the design of new computer systems Salesforce.com experience SQL scripting a plusKnowledge of object modeling, the ability to conceptualize and convert business processes into computer applications and in-depth knowledge of computer systems. Knowledge of Microsoft Applications (Outlook, Word, Excel, and PowerPoint), Microsoft Project Server, Microsoft Project Professional and Microsoft Access required. Effective communication and presentation skills also required.If you are interested in this opportunity please apply online or email directly to .The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Adecco Engineering and Technical is an Equal Opportunity Employer.

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West Hartford

Mortgage Consultant

M&G Mortgage Services Inc   7/30
Details: M&G Mortgage Services Inc                                                              Sales Mortgage Rep:                                                      GUARANTEED LEADS PROVIDED                         Close Minimum 4-10 loans per month with our proven system                                                           Base Pay + Commissions                                                     Experienced Loan Consultants Only                                              1-2 years Mortgage Sales Experience Only                         ** No watered down RATE SHEETS  - TRUE WHOLESALE PRICING  EMAIL RESUME:  We are Connecticut’s Top Mortgage Lender It all starts with you. We're looking for a motivated, energetic self starting professional, with the drive and determination to join our team as a mortgage consultant. In this role you'll work with a variety of sources to generate mortgage leads.  FHA APPROVED!CHFA APPROVED!! 107% financing loansBranch Manger opportunities available!Company Support

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Rocky Hill

BEHAVIORAL HEALTH LEADERSHIP OPPORTUNITIES

VALUEOPTIONS   7/30
Details: VALUEOPTIONS(r)Improving Behavior to Improve HealthValueOptions(r) is a managed care company that specializes in management for all behavioral health issues, and mental health and chemical dependency diagnoses. We are committed to clinical and operational excellence, and innovative programs that answer the evolving needs of the behavioral health marketplace.BEHAVIORAL HEALTHLEADERSHIP OPPORTUNITIESValueOptions(r), Inc., the nation's largest independent behavioral health care company, is seeking to expand operations in Connecticut to provide behavioral health care services to Connecticut's Medicaid population. In anticipation of this exciting new venture, we are seeking qualified individuals for leadership opportunities in Medical Management, Clinical Operations, Quality Management, Provider Analysis, Consumer and Community Support, Communications, Data Management, and Information Technology, which will be based at a VO Service Center in the Greater Hartford area.ValueOptions(r) offers a competitive benefit and compensation package and opportunities for professional and personal growth. For more information on these leadership opportunities and to apply online please visit us at www.valueoptions.com and click on "Our Company" and then "Careers". We are committed to an inclusive workplace and are an Affirmative Action/Equal Opportunity Employer. CT2393556 Published in the Hartford Courant on Sunday, 8/1/2010 Source - The Hartford Courant

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Norwalk

Service Coordinator

Onward Healthcare   7/30
Details: Onward Healthcare is one of the fastest growing healthcare staffing companies in the United States today. We offer health systems a range of services including travel and local staffing for nursing and allied professionals and vendor management. We are headquartered in Wilton, CT with 11 branch offices and provide nurses and allied health professionals to more than 1,500 hospitals and healthcare organizations nationwide.** Please visit our website at: www.onwardhealthcare.com Service Coordiantor Responsibilities:  Build relationship with nurses through superior customer service  (CSR) Create offer letters / master contracts for new Internal Customers  Responsible for the daily  compliance calls of all working and net commitments averaging 100 phone calls per day  Check Request –submit check requests by Mondays 11am (ending travel, bonuses, loyalty, license reimbursement, referral bonuses) Pre-Start Checklist with new nurses Performance Evaluations with Internal Customers Performance Evaluations with Facility Update Employment History / update addresses for subsidy nurses Complete Workman Comps form with RN then forward to Benefits Department Note JN with all contact/correspondence with nurses (emails/calls) Mail, email compliance documents to RN, as needed throughout assignment

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Danbury

Customer Service Assistant

Advantage xPO   7/30
Details: My Client, an international company located in Danbury is looking  for 10 Customer Service/Administrative Assistants.  All candidates must have great communication skills as well as working knowledge of MS Office.  Responsibilities include:  Answering and directing calls Handling customer service issues Managing and creating MS Office Documents Filing and Faxing Special projects as needed

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Stratford

Production Manager

Undisclosed $80,000 - $100,000/Year 7/30
Details: Production Manager Relocation:  Strongly prefer local candidates, but will consider relo for plastics experienceA leading manufacturer of injection molded plastics has an opening for a Manufacturing Production Manager in our Stratford, CT facility.  Qualifications/General Summary Statement:The Manufacturing Production Manager is responsible for the management and development of the production team. The individual ideally will have extensive experience in injection molding processes/equipment.  Demonstrated abilities and knowledge in the operation of a production facility, including machine scheduling, trouble-shooting and general maintenance.  Background in LEAN manufacturing and JIT.   Must have excellent communication and management skills and have the ability to facilitate a positive and productive team environment.   Must also possess basic math skills and the ability to communicate effectively with all phases of the operation.  Must be computer -literate with MS Word and Excel and familiar with MRP or similar scheduling tools.  Receives assignments in the form of objectives to meet company and customer goals.  Administers company policies that directly affect his/her employees.  Works with rest of plant management team to implement strategic improvement initiatives in the production arena, to include quality, efficiency and employee satisfaction. Essential Functions: Thorough knowledge of injection molding processes and equipment. Schedule all machines, including preventative maintenance, and work with customer service to accommodate customer demands.  Achieve efficiency, uptime and cavitation goals for injection molding machines and downstream equipment.  Work jointly with quality staff to determine root cause and corrective action for non-conformances. Lead and facilitate a positive and productive team-oriented work environment. Provide leadership and support problem-solving activities in production area. Recommend innovative solutions to manufacturing and or maintenance problems. Develop and maintains ongoing quality and production efforts. Responsible for all job functions in the production department and process engineering. Develop group leaders’ abilities to build and supervise effective teams. Notify maintenance of either safety or equipment problems so that the situation can be remedied. Take appropriate action when machine or safety problems develop, or notify general manager if necessary. Resolve employee relations issues; coach and counsel employees as needed  Other Functions Include: Investigating new ways to improve the operation of the production department. Occasional traveling to other corporate facilities.

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Lindenhurst

Route Trainee

DS Waters   7/30
Details: To manage a route in the absence of a Route Representative or as needed. Identify and acquire high quality, long-term, “preferred" customers to support growth through acquisition.  Provide exemplary customer service. Insure the growth of both revenue and number of customers. Safely operate company vehicle, sell and deliver package water cases and, on average, 150+ 3 or 5-gallon containers of water per day.  Each 5-gallon container weighs approximately 43 pounds. Develop a relationship with and provide service and products to existing customers that insures customer retention and customer loyalty. Complete service calls, resolving customer problems or complaints.  Respond to customer calls on company provided cell phone in a safe and timely manner. Use PC process/system to manage customers in keying transactions, balance all route activates, follow daily and am/pm procedures, and maintain customer data. Protect company assets, including collection of equipment and payments.  This includes protection of route representative, by diligently performing all duties in a safe manner.

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Fresh Meadows

District Manager

RadioShack District Managers   7/30
Details: We have an opportunity for a District Manager that will be responsible for managing multiple retail stores. The District Manager is responsible for driving district business results through effective coaching of the store team in the key areas of revenue growth, expense management, execution of processes and programs, and providing exceptional customer service. The District Manager is required to interface with all levels of our organization, effectively act as liaisons between stores and corporate groups, and must have the ability to build relationships with representatives from RadioShack’s partners such as Sprint PCS and AT&T.

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Rocky Hill

Business Account Executive - Rocky Hill, Ct

AT&T   7/30
Details: Don't miss this opportunity to join the company recognized by Fortune magazine as theWorld's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity.  As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company! Working as a Business Account Executive, you will work with the Small Business Sales team in implementing solutions-based sales strategies that uncover new business opportunities and manages account growth within the AT&T Sales Group. You will handle business clients with 1 to 50 employees. Additional Responsibilities:Cold calling, prospecting, scheduling appointments and developing relationships at customer locationsPrepare and present professional corporate business proposals and executive presentationsManage a territory which includes a specific zip-code based module that is assigned by the Sales ManagerConsistently meet and/or exceed voice/data/accessory quotasMust continuously self educate to maintain a broad knowledge of wireless solutions, rate plans, complex products and services and selling skillsResponsible for acquisition and retention to grow small business contractedFacilitate maintenance (reducing churn) of existing small business base to drive salesServe as a liaison to the local business community by representing AT&T with local business associationsWork closely with the retail channel and customer service to facilitate good customer relations and increase salesProactively seek opportunities to sell complex data solutions to existing customers and prospects across Module and Account List   Qualifications Required Qualifications:One to two years successful business sales experience preferably in the wireless, data and/or telecommunications industry with a proven record of accomplishment in meeting quota and solution selling/account managementExcellent verbal, written, presentation and interpersonal skillsStrong organizational and time management skillsDecision making and problem solving capabilitiesStrong negotiation skills, confidently and aggressively seek new businessValid driver's license with satisfactory driving record, current auto insurance and reliable vehicle per transportation needs of market Desired Qualifications:Proven ability to sell complex solutionsAbility to present professional image of self and CompanyAbility to function effectively as part of an account management team  AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

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Jamaica

Mgr Location L1

Hertz   7/30
Details: If you are searching for new challenges and rewards, Hertz offers exciting career opportunities to get you to the next level. As a Hertz Location Manager, you have responsibility for one or more distinct areas of operation at our airport locations. A Location Manager oversees all of the personnel and operational functions of an airport location. You are responsible for managing a unionized workforce, delivering quality customer service, scheduling adequate staff coverage, handling customer issues and requests, reviewing competitive situations and training new personnel. In addition, you are responsible for the rental fleet at your location and the staff that maintains it. You need to be aware of daily and hourly reservation counts, car and model availability, preventive maintenance schedules, etc. In your position as a Location Manager, you will move between these key areas of responsibility, learning the functions of each, and in that way gain a working, on-site knowledge of the business that can help you move to higher management career growth.Educational Background: Bachelor's degree preferred Professional Experience:  1+ years of management experience preferredCustomer Service, Management, and Sales experience preferred.A background managing a unionized workforce is helpfulExperience in car rental, hospitality, or tourism a plus.Familiarity with Lean/Six Sigma/Toyota Management techniques is an advantage. Skills:Professionally direct employees including: training, setting expectations, follow up and corrective action.Excellent communications skills with the ability to engage in verbal interactions with customers.Strong sales skills.Strong problem-solving and decision making skills.Ability to project professional appearance.Must have basic computer skills and knowledge of Microsoft Office programs.Proficiency in English.Must have a valid driver's license.Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EOE M/F/D/V

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Carmel

Medical Doctor / MD

Arms Acres   7/30
Details: Arms Acres is a private health care system providing the highest quality professional treatment to those suffering from chemical dependency, co-occurring medical and mental health disorders and to those whose lives are impacted by the disease of addiction. Services are provided to diverse populations using the latest innovations in evidence based practices in a caring and respectful environment.   Exceptional customer service, community education and fiscal responsibility are our priorities.Arms Acres is managed by Liberty Behavioral Management Corp., a leader in Behavioral Health Care Management. Arms Acres, Inc., a leading substance abuse agency, is seeking a per diem, as needed, Medical Doctor for our facility in Carmel, NY.  The Medical Doctor provides medical evaluation and care to patients for any existing or newly diagnosed medical illness which interferes with or requires treatment during patients chemical dependence treatment.

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Great Neck

Collections Specialist

Accountemps $10.00 - $14.00/Hour 7/30
Details: Classification: Temporary-to-full-timeCompensation: $10.00 to $14.00 per hourWe currently have an immediate need for a Credit & Collections Representative for a prominent organization in Nassau County on a temp to hire basis. In this role as a Credit & Collections Representative you will perform customer and/or commercial collections and resolve customer account issues as well as dealing with credit limit inquiries. Our client requires a commercial collector to assist with cleaning up a book of accounts and maintain accounts receivable. In this position as a Credit & Collections Representative you will report directly to the Manager of Credit & Collections. This company offers a great work environment and a wonderful opportunity. Applicants must have excellent communication skills, intermediate excel skills, computer savvy and be extremely detail oriented. In order to be considered for this Credit & Collections Representative please, apply through our website at www.Accountemps.com.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.Accountemps is the world's leader in specialized temporary financial staffing. We provide exciting temporary, temporary-to-hire and project opportunities in the areas of accounting, bookkeeping, finance and many more. Through our parent company, Robert Half, we've been matching highly skilled finance and accounting professionals with clients since 1948. Our relationships with top companies in more than 360 locations worldwide ensure you enjoy competitive pay, challenging careers and assignments with excellent opportunities for full-time employment. Don't just take our word for it. In 2010 FORTUNE® magazine again ranked us #1 in our industry on the list of "World's Most Admired Companies" (FORTUNE, March 22, 2010). Nine out of 10 of our clients and candidates would recommend our service to a colleague. Apply now or contact your local Accountemps office at 1.800.803.8367 or visit accountemps.com to find out more about this job and other job opportunities. Accountemps is an Equal Opportunity Employer.

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Greenwich

Operation Support with Energy Experience

Robert Half Finance & Accounting U.S. $45,000 - $48,000/Year 7/30
Details: Classification: Full-timeCompensation: $45,000 to $48,000 per yearMy client an Energy company located in Lower Fairfield County is currently hiring for an Operation Support to join their growing team. To provide administrative support to the Operations department and assist the Operations Management Team with daily monitoring and control of Operational activities Responsibilities and Duties: Approval of invoices, cargo payments, other cost orders and demurrage settlements after checking for accuracy following system controls Coordinate Special Projects in Operations Enter other cost payment data into RATS Maintain EFP spreadsheet for Products. Post EFPs in timely manner and balance positions as necessary Main Challenges and Planning: Insurance Reporting Support Demurrage analyst Operational accounting liaison Ensure integrity of data in trading system conforms with expectations of accounting, credit and risk departments, particularly at period end Additional Responsibilities: Prepare data for analysis of Operational performance Special Operations Projects as requiredQualifications Must be legally authorized to work in the United States without company sponsorship (Proof sufficient to satisfy US immigration laws is a requirement of employment Bachelor of Science; or relevant work experience 3+ years experience working at an Energy company in a similar capacity Strong interpersonal skills Must be able to work with many different personalities. Previous administrative support experience Previous experience in managing multiple deadlines For immediate consideration and to set up an interview, e-mail your resume as a MS Word attachment to Michael: Michael.F If you are already registered with a Robert Half Finance & Accounting recruiter please reach out to your contact.Founded in 1948, Robert Half Finance & Accounting is the world's first and largest specialized financial recruitment service. We specialize in placing experienced professionals in all areas of accounting, finance, credit and collections, bookkeeping, payroll, audit and taxation. For more than 60 years, we have developed lasting relationships with the industry-leading companies we serve, which gives us access to the best career opportunities for our candidates. Our parent company, Robert Half International (NYSE: RHI), was the first company in the staffing industry to be added to the S&P 500. We are consistently named to FORTUNE® magazine's "World's Most Admired Companies" list and the Forbes Platinum List, and were recently added to The Forbes Global 2000 listing of the world's largest companies. Robert Half Finance & Accounting is an Equal Opportunity Employer.

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Trumbull

Staff Development

Maefair Health Care Center   7/30
Details: Maefair Health Care Center in Trumbull CT is a 134 bed long term care facility that is looking for a dynamic, innovative individual to join our team. Must be a Registered Nurse with experience in Staff Development.We offer and excellent compensation, Group Health Insurance, 401k Pension Plan, Life Insurance and competitive wages.

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Great Neck

Post Closer - Temporary $12 - $15/hr DOE

Access Staffing, LLC   7/30
Details: POST CLOSER  Temporary  $ 12 – 15/hr depending on experiencePrestigious Bank in Great Neck has a need for a temporary to coordinate and process post closings in their Mortgage dept.  Applicants must have experience with closings in a bank setting.    This is a temporary position for a few months.  Kindly email resumes to

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Old Saybrook

PART TIME SWAP DRIVERS

LORENSEN TOYOTA/SCION   7/30
Details: Jon Lorensen'sLORENSEN TOYOTAPart-Time Swap DriversLorensen Toyota/Scion in Old Saybrook, conveniently located 20 minutes from Middletown, New Haven and New London, seeks 4 or 5 on-call Part-Time Swap Drivers for our busy service and sales departments. This is a road-warrior position including but not limited to: Vehicle Swaps, DMV runs, Customer Pick-Ups and Misc. Dealership duties. Must have Valid Drivers' License and a clean driving record to join our drug-free team. Contact Rich Lamb at (860) 388-6991 or email him at to schedule and appointment. Retirees and Walk-Ins Welcome!255 Middlesex Tpke., Old Saybrook Auto Mall, Exit 67 off I-95 N, Exit 68 off I-95S, Exit 2 off Rte.9SKeywords: Part Time, Automotive, Auto, Cars, Service, Sales, Transportation, Driver, Vehicle Swaps, Car Swaps, Swaps

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Wallingford

Administrative Support (Wallingford, CT)

Ultimate Staffing Services $12.00 - $16.00/Hour 7/30
Details: Roth Staffing Companies, L.P. specializes in Direct Hire/Search, Project work and Temporary to Hire placements with three unique divisions:  Ultimate Staffing Services (places clerical, administrative, and call center personnel); Ledgent (specializes in accounting and finance positions); and Adams & Martin Group (expert in legal placements).Since 1994, Roth Staffing Companies has become a staffing industry phenomenon, as we remain the only staffing company to ever be ranked the #1 fastest-growing, privately-held company in the U.S. by Inc. magazine.  We are a strengths-based, values-driven company, experiencing remarkable success because of our commitment to quality and people.Job Description:Ultimate Staffing is currently partnered with an organization seeking a candidate with both a strong Customer Service/Administrative Support Background. This is a contract to hire  position with the possibility of permanent employment. Qualified candidates will have a proven track-record, proficiency with MS Office, must have exceptional communication skills, and a can-do attitude!This position will be supporting a small office environment. Responsibilities will include but will not be limited too; Answering all incoming calls & taking detailed messages. Assisting with customer service related issues. Mailings. Heavy data-entry & Filing. Data-entry into Excel Spreadsheets. Scanning documents. Compiling correspondences.

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East Hartford

Community Support Specialist

InterCommunity, Inc   7/30
Details: InterCommunity is a progressive nonprofit behavioral health organization with over 30 years of service.  The organization is DPH licensed, JCAHO & CARF accredited, and Dept of Mental Health & Addiction Services funded.  Our mission is “To help people living with mental illness and addiction disorders improve their quality of life and opportunity for healing and recovery". InterCommunity has committed itself to making a lasting difference for the community and people we serve by providing the following programs and services to residents of East Hartford, Glastonbury, Marlborough, Newington, Rocky Hill and Wethersfield: Assessment & Crisis Response, Outpatient Therapy and Medication Management (Adult & Youth), Integrated Dual Disorders Treatment (IDDT), Trauma Services, Community Support, Social Rehabilitation, Housing Services, Employment Services, Homeless Outreach and Support, Family and Parenting Support Group. InterCommunity is currently recruiting candidates for a Full Time Community Support Specialist position. Bilingual Spanish speaking candidates preferred. Strong candidates should poses the following An adaptive/flexible work style The ability to motivate and lead The ability to provide client centered services   A commitment to organizational growth Knowledge of Recovery Oriented Behavioral Health in Connecticut A belief that every individual in need deserves quality service and an opportunity for recovery  Candidates should have considerable knowledge of community support services and community resources utilized in client recovery;  Knowledge of current education, social, health and economic problems and their relationship to working with individuals living with mental illness; considerable interpersonal skills; considerable oral, written, and computer communication skills; ability to work cooperatively and develop positive relationships with clients, other staff, family members and other providers; ability to support clients and participate in recreational and occupational activities; Knowledge of Recovery and Recovery-Oriented Systems of Care.  Skill in following-up to ensure linkage with support.  Ability to be flexible to respond to changing priorities and tasks.  Possess excellent organizational skills and be able to multi-task, prioritize, creatively solve problems and have excellent follow through.  Skill in making decisions and resolving situations/problems related to Community Support Services.

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Stamford

Staff RN - Oncology

Stamford Health System   7/30
Details: The Stamford Hospital is a not-for-profit, community teaching hospital serving Stamford and surrounding communities for more than 100 years (see history.) It has 305 inpatient beds in medicine, surgery, obstetrics/gynecology, psychiatry, and medical and surgical critical care units. The hospital maintains an educational partnership with Columbia University College of Physicians and Surgeons for its teaching programs in internal medicine, family practice, psychiatry, obstetrics/gynecology and surgery. Member Org: Stamford Hospital Department: Oncology Job Status: Full Time Shift: Rotating Credentials: Current CT RN License Job Description: Coordinates and delivers patient care utilizing the Nursing Process. Follows all established standards of practice within State and Federal guidelines. Provides supervision of non-RN personnel on assigned unit and, when assigned to the charge role, supervises unit activities. Qualification: Graduate of an accredited School of Nursing.Valid license as Registered Nurse in Connecticut.Maintains a minimum of 6 contact hours, annually.

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Stamford

Technical Support Representative (TSR)

Lex Products   7/30
Details: Technical Support Representative (TSR) Summary of Technical Support Representative (TSR) The purpose of this position is to provide an exceptional level of Technical Support for all customers both External and Internal via the phone and email and in person as needed. Technical Support Representatives works with other functional groups to ensure customer’s technical questions and issues are handled promptly and courteously. Supervisory Responsibilities : NoneReports To                                  : Customer Service Supervisor Responsibilities of Technical Support Representative (TSR) Respond promptly to all customer requests Identify requirements for common user reference materials (manuals, data sheets, manufacturers information) to provide to internal and external customers Assist with inoperative product issues Issue RMA’s Create ship back Sales Orders for RMA’s Track IOP Sales Orders through production to ensure completion in a timely manner Issue IOP letters to customers for Warranty issues Coordinate monthly IOP Review meetings and issue report Create and maintain customer technical profiles Assist in the creation of Application Notes and Technical Bulletins for internal use Provide on-site support visits to support situations in the field, when warranted Assist Production in technical knowledge with building of products Back up Customer Service when needed Responsibilities include providing technical information and support to customers, and Sales including diagnosing equipment problems and recommending solutions. Act as a liaison between customer, Engineering, Purchasing, and Production when needed. Exceeding key performance measurements defined by the leadership team. The Technical Services Rep is the “go-to" resource for all technical requests from the customers, end users, sales, customer service, and production. Metrics / Accountability Positive customer satisfaction with ‘support’ as measured by the annual ESTA Customer Service Survey & internal Lex Survey Turnaround of Warranty repairs within 5 days (total time from order entry to shipment) IOP, RMA , Customer Service Metrics Back up CSR as needed: Sales Order Entry: Entry of +500 lines per month Accuracy: orders entered with an accuracy of +99.5% RMA: Create and issue RMAs to customers within 24 hours of request.

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Newtown

Incoming Call Center - Customer Service

Viking Resource Group $11,000 - $14,000/Year 7/30
Details: Viking Resource Group has several immediate openings for experienced customer service representatives with proven experience in a high volume telephone environment to work at a growing, top notch call center located in the Newtown, CT area.Job duties include handling a large volume of customer calls for payment processing, conflict resolution and entering customer data. The right candidate will have 2+ years of customer service experience, strong telephone and communication skills and solid computer skills including MS Word and Excel.  Must be able to prioritize.Salary for this position starts at $11/hr base plus additional bonuses based on calls handled after a probationary period for a total compensation of $12-14/hr or more.Evening Shifts are available.  Some Saturdays required.Benefits package available after probationary period.

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Long Island East

Neighborhood Sales Representative - 4020

TruGreen   7/30
Details: Location:   NY - Long Island East - 5521 City: Yaphank State: NY Functional Area:   Sales Branch Number:   5521 TRUGREEN, the #1 lawn care company in the world, is looking for aggressive, energetic self-starters to join our sales and marketing team. Our Sales Representatives Enjoy: Ongoing, Intensive Sales and Technical Training A Competitive Guaranteed Base Salary Lucrative, Limitless Commission Plan 1st Year Earning Potential of $35k+ Benefits Package: Medical/Dental/Vision, 401(k) Plan Paid Holidays And Vacation Rapid Career Advancement - Management Training The Ideal Candidate Will Be Able To Show Us: Strong Customer Service & Relationship Building Skills A Quick-Thinking, Problem-Resolving Attitude The Ability To Thrive In A Competitive, Goal-Driven Environment 1+ Years Sales Experience (Preferred) As a Sales Representative, you will be responsible for developing new accounts and maintaining our already well-established client base through a combination of in bound-lead follow-up, indoor phone sales, field sales, and direct marketing efforts. This is a unique opportunity for an energetic, self-motivated, and goal oriented individual. We pride ourselves on providing the right combination of training, motivation, and compensation to let you succeed both professionally and personally. If you are interested in this sales career opportunity, please submit your resume. TruGreen performs criminal background checks, motor vehicle record checks and drug screening. EOE AA/M/F/D/V Keywords: Sales, sales rep, sales representative, outside sales, inside sales, new sales, business development, telemarketing, account management, direct sales, new sales, neighborhood sales, field sales, direct sales, customer service, sales commission, selling, B2B, B2B sales, sales training, residential sales representative, customer focused sales, sales incentive Please contact Nick Cammarano for any questions at

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